Whether you need an obscure part for a customer, a battery for your cell phone or a whatchamacallit for your office printer, Partsearch is your parts and accessories solution. Through our alliance with Partsearch Technologies Inc., ZANA Network provides members with the leading replacement parts platform for consumer electronics, major appliances, wireless devices, computers and outdoor power equipment to consumers and parts businesses (retail, manufacturing and service). Founded in 2001, Partsearch Technologies Inc. is a proven leader in the industry and serves major retail partners such as Best Buy and Circuit City; warranty administrators like GE Warranty; and operates its own direct brand.

This robust platform is a place for businesses and consumers to find items through an extensive virtual catalog of over eight million spare parts for 560 brands and 500,000 models. With a comprehensive support system and excellent service, Partsearch delivers maximum performance for any channel, any customer, at any time – online, on the phone or in stores.

INDUSTRY SERVICE
Through Partsearch, members can access solutions to address their parts business needs, including e-commerce solutions, parts sales and fulfillment, warranty parts fulfillment, administration and service and process consulting.

Retailers:  Partsearch provides full replacement part and accessory coverage for all the products you sell, including quick and easy part and accessory identification, ordering, fulfillment and support.

Manufacturers: Partsearch provides parts data, including aggregation and dissemination, and parts sales, including research, ordering, fulfillment and distribution.

Service Providers: Partsearch provides parts identification, procurement and research, including parts descriptions, associations, system manuals and schematics, with administrative control over parts ordering and cost. This reduces job turnaround time.

CONSUMER SERVICES
Getting replacement parts has never been more accessible or convenient, saving money, time and frustration … and you don’t have to be skilled in home repair to find what you need.

As a consumer, you not only have access to the Partsearch virtual catalog, but also trained staff (called Part Solvers) to help you locate a part or accessory. With the model number, brand and manufacturer, Part Solvers can recommend a replacement, even if it’s for the more complex “thingamajigs,” “whatchamacallits” and “doodads.”  Partsearch is a wise investment, whether you are a consumer who wants to preserve items you’re not ready to replace or a parts business owner who wants to take your customer service to the next level.